Privacy Policy

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Introduction

Horizon Adventures ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or make a booking
  • Contact us through our contact forms
  • Subscribe to our newsletter
  • Participate in surveys or promotions

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Device information and operating system
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and reservations
  • Communicate with you about your bookings and our services
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control cookie preferences through your browser settings or our cookie consent banner. For more information, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Business partners for joint marketing efforts (with your consent)
  • Legal authorities when required by law or to protect our rights

Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data
  • Right to Opt-Out: Opt-out of sale of personal information (CCPA)

To exercise these rights, please contact us at Horizonadventuresza@gmail.com

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Horizon Adventures
Email: Horizonadventuresza@gmail.com
Phone: +27 60 438 1561
Location: Pretoria, Gauteng, South Africa

Last Updated: 19 February 2026